Privacy Policy

Carolina’s Custom Patios (“company,” “us,” “our,” or “we”) has prepared this Privacy Statement for our clients and website visitors to inform you of our practices concerning information collected from users of our website and clients who utilize our services in outdoor living solutions, including patios, decking, outdoor kitchens, roofing, and related services (“Services”).

1. Acceptance of Terms

This Privacy Policy is subject to our Terms of Service. We recommend reading the Terms of Service before using our website or engaging in our Services. By accessing our website or utilizing our Services, you agree to be bound by both the Terms of Service and this Privacy Policy.

2. Information We Collect

We collect information from users who engage with our website or Services in various ways, including but not limited to:

• User’s domain name, IP address, and browser type.
• Information provided through form submissions, surveys, correspondence, including email addresses, contact details, and any other personal information.
• Usage data related to how users interact with our website, such as page visits and service preferences.
• We may use cookies to enhance user experience and analyze website usage.

3. Use of Information

The collected information may be used to:

• Personalize user experience on our website.
• Communicate with users regarding their inquiries, orders, and services.
• Send promotional material and updates related to our services and offers.
• Conduct market research and improve our website and services.
• Engage in targeted communication as permissible by law.

4. Third-Party Disclosure

We do not sell or lease user information to third parties for marketing purposes. We may share information with reputable third parties for non-marketing purposes. Mobile information is not shared for marketing/promotional purposes.

5. Access and Modification of Information

Users have the right to request access to their personal information and request corrections or deletions as per applicable laws. Such requests may affect the quality and variety of Services offered.

6. Information from Minors

We do not knowingly collect or use information from minors.

7. Anti-Spam Policy

We comply with applicable laws regarding user contact, including the Can-Spam Act. Our emails will clearly identify us as the sender, and users have the option to unsubscribe from future communications.

8. Information Security

We implement security measures to protect user information and restrict access to personal information to authorized personnel.

9. Amendment

This Privacy Policy may be amended at our discretion. Users are advised to review it periodically for changes.